Our 5-Step Installation Process
No high-pressure sales pitches, zero mystery crews, and total communication at every step. Here is exactly how we deliver clean, Texas-proof window replacements from start to finish.
01
Instant Estimate & 15-Minute Measure
- Instant Baseline Pricing: Start on our website to get a clear ballpark cost without enduring a 3-hour living room sales pitch.
- 15-Minute No-Hassle Visit: Seth Neel personally drops by to capture precise opening dimensions and answer immediate technical questions.
- Vaulted Measurement Data: Your home's exact window dimensions are stored permanently in our profile system. If you delay your project for months, we can re-quote on demand without requiring a second measurement appointment.
02
Transparent Digital Proposal & Warranty Packet
- Line-Item Digital Quote: Receive an exact, itemized proposal straight to your email or phone with zero hidden fees.
- Upfront Warranty Packet: Review our Warranty Summary right alongside your agreement draft—covering NT Presidential lifetime frame protection, glass break coverage, and our crew's labor workmanship guarantee before spending a dime.
03
Contract Signing, Direct Ordering & Video Touchpoint
- Simple Milestone Terms: E-sign digitally and lock in your project with a 50% deposit. Our clear agreement spells out single-day install targets, customer permit guidelines, and sheetrock repair policies.
- Immediate Order Video Update: As soon as your custom order is placed direct with the factory, Seth sends a personal video update confirming order specs, explaining manufacturing lead times, and giving you an estimated arrival window.
04
Delivery Confirmation & Pre-Install Walkthrough
- Seamless Scheduling: Once your windows pass factory quality checks, we coordinate a single-day installation date that fits your schedule.
- 48-Hour Prep Video: Two days prior to installation, you will receive a second quick video guide on how to prepare your home (clearing 3 feet around interior windows, pulling back blinds, and securing pets) for a stress-free morning.
05
One-Day Precision Install & Final Walkthrough
- Owner-Operated Craftsmanship: Seth and our expert crew perform precise tear-outs, direct-to-sheetrock sealing, and apply spray foam for gaps exceeding 1/8" to stop Texas heat leaks.
- Clean Sweep & Walkthrough: We haul away all old windows and job debris, test every lock and balance during a room-by-room walkthrough, hand over your physical warranty certificates, and collect the final 50% balance only when you are 100% satisfied.